Cokey Gallieli

My definition of stress

STRESS - That confusion created when ones mind overrides the bodies basic desire to choke the living shit out of some idiot asshole who desperately requires it!

I work in a subscriptions office. Kind of easy and simple right??? Oh Hell NO!

You really need to be multi-talented. Because you are required to be doing at least 3 things at all times but they push you to be doing 10 things.

I get this call for this customer about 3 this afternoon. I can sense in his voice that this was going to be one of those calls. He was a ticking time bomb.

He started going off about something for like 10 minutes before getting to the point that the paper he was receiving was coming under a wrong name.

Calmly I asked him what paper he is receiving and managed to guide him into telling me the label number on the label so I could see what the hell he was talking about.

Now mind you he was still going off on me. He mentioned how he is from New Jersey and someone was playing a joke on him. His accent was like the Brooklyn New York type accent. Oh, did I mention he was Italian. Yeah, exactly, can you picture it now!!

I bring his information up on my screen and read it to him. I admit the first name did sound oddly funny but I have heard of all sorts of strangely odd names through my work. So his label read as follows:

Cokey Gallieli
Snorting Snow Removal
Berkeley Heights NJ

(Not all info is given for obvious reasons )

He continued to mention about getting a lawyer and all this other bullshit like dude you think you are scaring me????? NOT

If anything you are pushing my buttons and now I'm about to blow!

But I manage to keep my composure. I apologized that his paper was sent out with that information and said I can change the information or cancel the subscription and continues to go off on me about not wanting the paper and how he can't believe how this company can allow something like this to be sent out Bla Bla Bla....

Look Ass....What Do You Want Me To Do About it??!!! It's Done - Over With.

Now Get over it!!!

Then he asked me for my name....I think not!

Since there was no reasoning with him - no calming him down.

I just wanted to go off on him. I wanted to say, "Hey look deal with it. Have something to feel guilty about??? I have enough problems of my own I don't want to hear your bullshit!"

But I didn't I just hung up on him.